Privacy Policy

Information We Collect

We may collect the following types of information when you interact with our Site:

• Contact information you provide through our contact form or phone calls, such as your name, phone number, email address, and service address
• Service details you share when requesting a repair, such as appliance brand, model, and description of the issue
• Automatically collected data, including your IP address, browser type, device type, and pages visited, gathered through cookies and analytics tools

How We Use Your Information

We use the information we collect to:

• Respond to service requests and schedule appointments
• Communicate with you about your repair, including confirmations and follow-ups
• Improve our Site and services based on how visitors use them
• Send you relevant updates or offers, if you have opted in to receive them

Sharing Your Information

We do not sell your personal information. We may share your information with:

• The technician or repair provider assigned to fulfill your service request
• Service providers who help us operate our Site (such as hosting or analytics providers), under confidentiality obligations
• Legal authorities, if required to comply with the law

Cookies

Our Site may use cookies and similar tracking technologies to understand how visitors use the Site and to improve your browsing experience. You can disable cookies through your browser settings, though some Site features may not function properly as a result.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. To make such a request, contact us using the information below.

Contact Us